About Us & FAQ

ABOUT US

Innovative | Functional | Natural | Bio-Microbial Technology

Evolve Biodegradable is a range of natural, eco friendly, biodegradable cleaning and personal hygiene products.  Our biodegradable and biologically active products strive to minimize the use of harmful toxins that is detrimental to you and the environment. It’s all in the ingredients. Eco-bio products contain alternative components to chemicals and are biodegradable, which means that they will degrade easily in the environment.

 

Delivery & Costs

We offer free delivery for orders over R1000. For the Western Cape area we charge R85 and for any areas outside of the Western Cape, the delivery charge will be R120.

We always strive to keep the costs as low as possible, but fuel prices and courier costs dictate what we need to charge. We hope you understand.

Please note that orders placed before 12pm each day will almost always go out the same day, unless it's a public holiday or weekend. For orders placed after 12pm, these are likely to go out the following day.

Please expect delays during the festive season as couriers are inundated and aren't always able to get deliveries out within the 2 to 3 working day lead time.

Please send us an email if you're unsure of anything: evolve@evalution.co.za

 

Made in South Africa

The technology for our products has been developed in South Africa by South Africans and is locally packaged right here on our own soil.  This keeps our eco footprint smaller and creates jobs right here where we need them most.

 

Our Ethos

Our ethos is to minimize plastic to landfill sites, and we therefore promote refills where possible. We also supply quality trigger spray heads so your bottle does not go into the bin after one or two uses.

We are so passionate about getting plastic out of landfill that we will even offer you 10% off your next order of the same product, if you return the containers to us (if location allows), for either refilling, recycling or re-use where possible. Or alternatively if you can confirm that you have recycled the product yourself, we will also offer the 10% discount.

 

Eco Friendly | Safer for You

Biodegradable and biologically active products are designed to preserve and protect the environment. Not only does it keep the environment safe but it also protects your family from harmful chemicals that are usually associated with most products. These chemicals can lead to cancer and other health conditions.
 

Questions & Answers

1.  When will I get my product after ordering?

Once payment has been received, you will receive your order within 1 to 4 working days dependent on your location in South Africa.

 

2.  Do you supply anywhere in South Africa?

Yes, we supply anywhere in South Africa. If you have courier services, we can supply.

 

3.  May I collect my order if I don't want to pay courier fees?

Yes, you may collect your order if you are in the Cape Town area.  All other locations will have a courier fee unless you purchase products to the value of R700 or more.  The courier fee within the Western Cape will be R85 and the national courier rate will be R120.

 

4.  Do you offer a money back guarantee if I'm not happy with my product?

Yes, we will offer a money back guarantee if you feel the product is not working for you within 2 weeks of your order.

 

5. Do you have stores that we can purchase from directly?

We are working on retailers, however our products are currently only available on our online store.

 

6. Are your products Septic Tank safe?

Yes they are safe. Our products will not upset the delicate balance in your system. In fact, the microbes in the products will help those already hard at work in your tank.

 

7. Do you test on animals?

No! We do not test on animals, nor do the suppliers for the ingredients of our products.

 

8.  Are there any animal by-products used in the manufacture of Evolve Biodegradable?

No, there are no animal by-products in any of our products. They are vegan friendly.

 

9.  Is there a way to get repeat orders so I never run out?

Yes, if you send us an email to evolve@evalution.co.za letting us know what you need, we will sign you up for a monthly order repeat, which you can change and amend if you need to, as we will submit a Proforma Invoice first to check that you still want to go ahead and see if you need to add anything.  We are also working on a system to implement repeat orders easily off the website.

 

10.  Are your Jyothi skincare products Beauty Without Cruelty endorsed?

Yes, they are Beauty Without Cruelty endorsed.

 

11.  Why did I receive almost empty 750ml bottles?

We don’t deliver full 750ml bottles as we find the extra weight often causes a higher likelihood of damage during transit.

We therefore put the 50ml concentrate into the 750ml bottle and all you have to do is add water slowly to the bottom line of the screw top.

 

12. Why doesn't the trigger on my 750ml bottle work?

Sometimes there is an airlock on the new triggers. Just unscrew the trigger from the bottle and hold it in the air slightly over the sink. Make sure that the straw is still in the liquid. Squeeze the trigger a couple of times, and the liquid should come through. Once it does, the airlock is cleared and you can screw the trigger back on. Please see our video below on how to fill with the 500ml Concentrate and also remove the airlock.